David Sims highlights the key points from our Whitepaper: “Why Every Enterprise Needs a VoIP High Quality Speech Enabled Auto Attendant” on TMC.Net.
Lyrix selected by Avaya for membership as a Technology Partner in the Avaya DevConnect program. Membership in Avaya’s developer community will help us build our business by serving customers more efficiently and effectively. Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize the benefits of the cloud-based Mobiso Speech Assistant. 
Just read a great survey on CARRIER EVOLUTION of Enterprise IT decision makers in UK and US laying out expecations for Unified Communications (UC) in the next three years. There's also a link to the actual Study itself which makes interesting reading. Mobile Service Providers, Microsoft, and Google are all competing for the same IT Budget and are neck and neck in terms of who will be the big winner. I hope they remain tied in marketshare and compete hammer and tong since this is leading to fantastic tech innovation and downward price pressure. 
In case you aren't able to come by our booth at BroadSoft Connections 2011. You would have seen this cool demo. http://youtu.be/BPTzEwxVMCI
By making our Speech Assistant service available as a pure hosted offering we are taking the guesswork out of selling and deploying a world-class, enterprise-proven speech enabled auto attendant and in combination with our professional services package, we enable our Metaswitch customers to build business and increase revenues. It is simple to implement, easy-to-use, flexible and priced right.
We are very excited to have the Mobiso Speech Assistant included in the GENBAND GENApps. Showcase. Speech Enabled Auto Attendant (SEAA) is one of the most frequently requested features from business VoIP customers and service providers that deploy Mobiso will generate revenue and reduce churn across their business subscriber base. With automated provisioning and integration to the GENBAND A2 platform, service providers using Mobiso will be able to quickly and easily deliver a superior quality SEAA to their enterprise clients without the cost, hardware, and technical hurdles traditionally associated with speech recognition applications.” 
I'm delighted that the good folks at TMC Labs agree with us here at Lyrix that our Mobiso software as a service is 'new and truly original'. It's great to be mentioned alongside more famous names such as Metaswitch and Polycom.
Happy Anniversary to Lyrix! We’re proud to say Lyrix just celebrated its 17 year anniversary on August 16th. As the company continues to innovate its products and services to meet the needs of the changing enterprise and our new channel partners, we continue to develop and expand upon our cloud based offerings increasingly important in today’s economic climate.
Our cloud based model for our Mobiso Speech Assistant is a functionally rich enterprise grade speech assistant delivered as a service to satisfy enterprises who no longer see fit to throw money at large on premise deployments.
The option to deploy from the cloud delivers high value with low risk for customers and partners alike.
For hosted PBX providers, our cloud based solution allows our partners a robust speech assistant with low risk and full support. New features geared to increasing the ease of communication and collaboration will be announced shortly.
Taking speech to the cloud is just one of the innovations Lyrix is working on and lead us to winwww.tmcnet.com/voip/columns/articles/206390-internet-telephony-congratulates-tmc-labs-innovation-awards-winners.htm Watch for more news on this.
Staying agile and continuing development work not only on our Speech Assistant but also on unique address book applications will hopefully bless us to continue the birthday celebration as we move forward.
“Our customers are always looking for ways to improve their customers’ experience. Lyrix enabled Telovations to add speech recognition capability to our powerful cloud-based auto attendant using our Broadsoft platform and make it even easier for callers to reach the right contact,” said Mark Swanson, Telovations’ CEO. “Callers using mobile phones or Bluetooth devices now have a simpler way to interact with Auto Attendants which creates a better caller experience.”
For any company large or small, answering phone calls in a high quality consistent manner and transferring that call quickly and accurately to the intended person, department, or information is a key part of running a successful business.
Statistics from drvoip.com indicate that:
“less that 3 out of 10 phone calls to a place of
business are clients or prospects. Most
phone calls are “friends and family”, other employees, outside vendors,
and other enterprise support organizations. If
the reason for having a live operator answer all incoming phone calls
is to provide “high touch” personal attention to the company’s clients,
you may want to set up a “back door” automated attendant.”
One minute illustration of why every business needs a high quality speech enabled auto attendant. Allow your callers to simply SAY the name of the person they want to talk to instead of fussing around with SPELLING.Video 2 - Mobiso Quick SEAA Setup (Speech Enabled Auto Attendant)
Quick Steps to Setting up an SEAA
Change administrator's email address and password
-Valid password is 8 to 16 characters, digits, or symbols, no spaces
-Invalid passwords are:
-password
- letmein
-changeme
Configure DNIS # - Assumes that there is a trunk line configured from the PBX and a number pointing to the Mobiso server.
o Import People/Departments
o Build Grammar
o Configure application
o Configure settings
“With the increasing number of mobile workers, the ability to reach the person you would like to speak with without having to type the name or extension on the key pad of your phone is a huge advantage,” said Mark Swanson, Telovations CEO. “Being able to speak the name or extension decreases misdialed numbers and increases safety of callers who may be driving or walking while dialing.”
Quick Mobiso Web Administration overview: 
The BroadSoft Marketplace provides a tremendous opportunity for BroadSoft powered service providers to sell new applications that differentiate and deliver incremental new revenue streams. Enable your end users to purchase through your own branded store or the BroadSoft Global Store.
See our Mobiso stuff on the site.
Mobiso Speech Assistant has just achieved the 100 Million successful speech recognition milestone! That means our software has listened to a caller say an employee name and automatically completed the call flawlessly 100 million times. Callers to our customer's businesses saved 555,556 hours NOT having to spell names on the keypad or talk to a Receptionist.
This equates to happier callers and millions of dollars of personnel savings for our customers year-in-year-out. Get our
Whitepaper and create your own winning business case. We've taken the guesswork out of deploying a world-class, enterprise-proven speech enabled auto attendant (SEAA). It is simple to implement, easy to use, flexible and priced right.Visit us to find out more and create your own winning business case. See our Video.
How to Make SMBs Beg for a Speech Assistant. EZ New 2 minute video PPT for BroadSoft based Service Providers: How to Make SMBs Beg for a Speech Assistant 
We have built it and they are coming! Although we've been signing up partners we are now going public with our new Partner Program. Lyrix has been direct selling to the Large Enterprise market as well as white labeling our solution for a number of years to high end IP-PBX vendors and hosted VoIP service providers. However, deploying premise based speech applications can be tricky and expensive, so we wanted to make our enterprise quality solution available to businesses of any size at a very attractive price and with the minimum of technical fuss. 
I started a discussion on LinkedIn in the Hosted PBX group asking members the following question: Agree or Disagree-with hosted PBX offerings, like with Premise based, it's all about the applications, and if so, which are the must have's and why?
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